{"id":8180,"date":"2022-11-24T16:55:52","date_gmt":"2022-11-24T16:55:52","guid":{"rendered":"https:\/\/desigknit.it\/faq\/"},"modified":"2022-12-05T16:42:48","modified_gmt":"2022-12-05T16:42:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/desigknit.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8180\" class=\"elementor elementor-8180 elementor-8017\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-162409c elementor-section-full_width qodef-elementor-content-grid elementor-section-height-default elementor-section-height-default qodef-elementor-overlay-no\" data-id=\"162409c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3851a58\" data-id=\"3851a58\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51da1bb elementor-widget elementor-widget-text-editor\" data-id=\"51da1bb\" data-element_type=\"widget\" id=\"login\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4>1. How much do desigknit jumpers cost?<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef91208 elementor-widget elementor-widget-text-editor\" data-id=\"ef91208\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>All product prices are given in euros. Prices may vary depending on the model and the type of yarn and fineness chosen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9fcdc2 elementor-widget elementor-widget-text-editor\" data-id=\"a9fcdc2\" data-element_type=\"widget\" id=\"delivery\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>2. Do I have to pay taxes and duties?<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc8edbe elementor-widget elementor-widget-text-editor\" data-id=\"fc8edbe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>All taxes and customs duties are included in the final sale price.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c538f elementor-widget elementor-widget-text-editor\" data-id=\"b3c538f\" data-element_type=\"widget\" id=\"terms\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>3. How can I pay?<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-805b228 elementor-widget elementor-widget-text-editor\" data-id=\"805b228\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can pay for your order by credit card, paypal or bank transfer in advance.<br \/>In the case of bank transfer, your order will be put into production as soon as we have verified the actual crediting to your desigknit account. This may take a few extra working days. Therefore, in order to speed up the process, please send a copy of the payment slip to write@desigknit.it with your order number.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b97e5c elementor-widget elementor-widget-text-editor\" data-id=\"6b97e5c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>4. Can I purchase several products with one order?<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f56548f elementor-widget elementor-widget-text-editor\" data-id=\"f56548f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Yes, you can purchase several products with one order. At desigknit&#8217;s discretion, orders placed after the first one, concluded a short time after the first one, may, for logistical reasons, be grouped into a single shipment.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35efebc elementor-widget elementor-widget-text-editor\" data-id=\"35efebc\" data-element_type=\"widget\" id=\"options\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>5. How do you deliver jerseys and accessories?<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d75cf6c elementor-widget elementor-widget-text-editor\" data-id=\"d75cf6c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>As an official DHL partner, all products are delivered by DHL courier. You will be notified by email of the delivery of your order. Should you not be at the address indicated on the delivery date, please contact the courier to facilitate this.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0159379 elementor-widget elementor-widget-text-editor\" data-id=\"0159379\" data-element_type=\"widget\" id=\"account\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>6. Do you deliver worldwide?<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f051e23 elementor-widget elementor-widget-text-editor\" data-id=\"f051e23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Deliveries are made to major European and non-European destinations, please see our delivery table for more information on costs and destinations.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c2cc5e elementor-widget elementor-widget-text-editor\" data-id=\"0c2cc5e\" data-element_type=\"widget\" id=\"payment\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>7. How much does shipping cost?<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cbfc81 elementor-widget elementor-widget-text-editor\" data-id=\"6cbfc81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Shipping costs may vary depending on the country of destination and may be subject to different promotional policies.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-645c5a6 elementor-widget elementor-widget-text-editor\" data-id=\"645c5a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>8. When will my jerseys and accessories arrive?<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da16a61 elementor-widget elementor-widget-text-editor\" data-id=\"da16a61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Your jerseys and accessories will be ready for shipment after 25 working days from the date you receive your order confirmation email.<br \/>Standard shipping times:<\/p><ul><li><strong>Italy<\/strong>: 1 working day from when we send you the confirmation that your order has been successfully dispatched.<\/li><li><strong>Europe<\/strong>: 3 working days from when we send you confirmation that your order has been successfully dispatched.<\/li><li><strong>Extra Eu<\/strong>: working days from when we send you confirmation that your order has been shipped successfully.<br \/>We want to make sure that your shirt is perfect. Therefore, in case our quality control team is not satisfied, the shipping time may take another 5 working days.<\/li><\/ul><p>Do you need your jumpers to arrive in time for an important date or event?<br \/>We strongly recommend that you place your order at least 35 working days before that date or event<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-022633f elementor-widget elementor-widget-text-editor\" data-id=\"022633f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>9. I have placed my order. How do I know when my sweaters will be shipped?<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b528acc elementor-widget elementor-widget-text-editor\" data-id=\"b528acc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can always check the status of your order through your desigknit account. You will be notified by email when your shirt will be shipped.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. How much do desigknit jumpers cost? All product prices are given in euros. Prices may vary depending on the model and the type of yarn and fineness chosen. 2. Do I have to pay taxes and duties? All taxes and customs duties are included in the final sale price. 3. How can I pay? [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-8180","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/desigknit.it\/en\/wp-json\/wp\/v2\/pages\/8180"}],"collection":[{"href":"https:\/\/desigknit.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/desigknit.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/desigknit.it\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/desigknit.it\/en\/wp-json\/wp\/v2\/comments?post=8180"}],"version-history":[{"count":0,"href":"https:\/\/desigknit.it\/en\/wp-json\/wp\/v2\/pages\/8180\/revisions"}],"wp:attachment":[{"href":"https:\/\/desigknit.it\/en\/wp-json\/wp\/v2\/media?parent=8180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}